The JASON Project Merchandise Return Policy: The JASON Project is happy to issue a refund or credit for any items with which you are not satisfied. All items must be returned to The JASON Project within 30 days of delivery. Items that have been opened may not be returned. Please ship the items and the packing slip to: Allied Vaughn Attn: JASON Returns/Adrienne Weller 1310 W. Thorndale Ave. Itasca, IL 60143 A JASON Representative will call to verify receipt of the returned merchandise and make arrangements for the refund or credit. Please allow up to 15 business days for processing a credit card refund and up to 30 days for a refund by check. Replacement of Damaged/Irregular Merchandise: Damaged or irregular merchandise will be replaced with the exact same products providing they are reported to JASON no later than three weeks from delivery date. Please ship the items and the packing slip to: Allied Vaughn Attn: JASON Returns/Adrienne Weller 1310 W. Thorndale Ave. Itasca, IL 60143 Once damaged or irregular merchandise is received, replacement(s) will be sent. Refunds will not be given for damaged or irregular merchandise. Clearance Items: All sales on merchandise marked Clearance are final with no refunds, returns or replacements for such items. If you have any questions regarding returns and/or replacement of merchandise, please call 888-527-6600 or e-mail info@jason.org. |